The eBill is a snapshot in time that is being stored online for your convenience to view or print if necessary.

Students and authorized users will receive an e-mail when their eBill is available to view. To view your eBill go to My Akron and navigate as follows: 

1. Enter your UANet ID and password
2. Click on the "My Experience" Tab 
3. Click on the "Student Center" Icon 
4. Scroll Down to "Finances" 
5. Click on "make a payment/view ebill" 
6. Click on "continue to Cashnet" 

Please refer to Student Center Self Service Tutorials for more detailed instruction.

All active students will receive an eBill. If you want a paper copy of your bill, you may log onto CashNet (through My Akron) to print a copy of your bill. Students may use any of the computer labs on campus to print a statement.

The eBill is a snapshot in time and does not list the fees in detail. To view an account breakdown:

1. Log in to  My Akron 
2. Enter your UANet ID and password 
3. Click on the "My Experience" Tab  
4. Click on the "Student Center" Icon 
5. Scroll Down to "Finances" 
6. Click on "Other Financial" dropdown box and select “Account Activity” 
7. The itemized charges will be listed by date 

If you cannot login to My Akron, you may need to reactivate your ID and password by contacting the help desk at 330-972-6888.

All credit card payments must be authorized individually. We will not automatically bill your credit card or checking/savings account.

Anticipated Financial Aid can be any grants, scholarships, or loans you may be eligible for as indicated on your Financial Aid award. Anticipated Financial Aid does not mean that all options listed will automatically be applied to the student account.

Learn more about financial aid.

Your financial aid disbursement depends on your enrollment and if you have completed all the necessary steps to complete your financial aid.

Loans are applied to your student account provided you have:

• Accepted the loans
• Completed the Direct loan Master Promissory Note
• Completed Entrance Counseling (new loan borrowers only)

Important Note: Anticipated Aid is based on full time enrollment.

Learn more about financial aid.

If you have a payment plan contract for this term, fee charges may appear "paid," but the charges are transferred to your payment plan account. Credits will apply to future payment plan charges or new charges.

For a real time, up to date, summary of your account balance, go to My Akron and navigate as follows: 

1. Enter your UANet ID and password 
2. Click on the "Student Center" Icon 
3. Scroll Down to "Finances" 
4. Click on "Account Inquiry" 

Please refer to Student Center Self Service Tutorials for more detailed instruction.

Yes, we have partnered with Flywire to provide our international students with an easy and secure method to send international payments in your home currency.

To make a payment with Flywire, log into MyAkron, click My Experience, Student Center, Make a Payment/View ebill, and continue to CASHNet. Select International Payments inside CASHNet, and you will be taken the University of Akron’s secured Flywire payment portal.

• Depending on your payment method, you will receive instructions on how to complete the payment process.

Students sign into their eBill account through My Akron and set up their authorized user. A login name and password, assigned by the student, is used as security to view the eBill. The authorized user can also have an e-mail address added to their profile so that an email notification will be sent when a new eBill is generated. It is the student's responsibility to give the authorized user their login name and password (please keep in mind that the system is sensitive to the case (upper or lower) of each letter of the login name and password). The student also has the ability to cancel access at any time by signing into their eBill account and deactivating the authorized user's login.

Learn more about authorized users.

You will be prevented from future enrollment and denied transcript requests until payment is made in full. You may also be charged a late fee.

The University of Akron is required by law to forward seriously delinquent accounts to the Ohio Attorney General’s Office for collection which would mean additional collection costs. To discuss payment arrangements on an account forwarded to the Ohio Attorney General Office, please contact them directly at 888-665-5440.

• Anyone the student chooses to set-up in the Authorized User PINs section.
• The student will give the authorized user a login name and password.
• Do not let others do transactions with your login. Give them their own login and password in the Authorized User PINs section.

CASHNet is a third party that provides online payment services to the University. Through CASHNet, you can pay your bill by credit card for a fee of 2.9 percent. Electronic checks are processed at no additional cost.

• Yes, you may enroll them in the Authorized User PINs section for the payment process.
• The Authorized User can log in at anytime to pay on the account.
• The Authorized User’s financial information will be secured to his or her login.
• The Authorized User may change his or her password and email address.

If they have forgotten their password, the student will need to re-set it through My Akron.  If the parent would like to make a payment prior to re-setting the password, they can make an emergency payment using the student's ID (found on the university issued ZipCard) and last name.

My Akron is normally available 24 hours a day. My Akron is rarely down more than an hour or two at a time.

Qualifying students who have financial aid that exceeds the amount due will be issued a refund upon disbursement of that financial aid.

You have two options for receiving refunds:

1. Direct deposit into a checking or savings account. Set up direct deposit in less than three minutes.
2. A check mailed to the mailing address you have on file.

Note: If no option is selected in UA eRefund, a check will be mailed to the mailing address we have on file.

No. The University's policy is that all refund checks must be mailed. The student is responsible for ensuring their address is accurate. You can confirm/update the address where you want the check to be mailed by accessing Self Service through My Akron. All checks are mailed to the mailing address on file in the system.

You will receive an email notification to your UAkron account when the check is ready to be mailed.

A refund check will be mailed to your mailing address that is on file in the University's student system. Checks are generated once a week, so please remember to allow up to two additional weeks for mailing and processing. For a faster refund, it is recommended that you sign up for Direct Deposit through MyAkron.

Refunds will be processed for qualifying students after financial aid has been disbursed. Your financial aid disbursement depends on your enrollment and if you have completed all the necessary steps to complete your financial aid.

Loans are disbursed to your student account provided you have:

• Accepted the loans
• Completed the Direct loan Master Promissory Note
• Completed Entrance Counseling (new loan borrowers only)

Important Note: Anticipated Aid is based on full time enrollment. This amount will be reduced at time of disbursement if enrollment falls below full time.

Visit Financial Aid for more information.

If you drop or add classes or your Financial Aid is adjusted, your payment plan balance will adjust automatically based on credits or additional charges to your account. Your unbilled installments will be reduced or increased based on the amount of the adjustments.

See the refund schedule to determine how much of a refund you are eligible to receive.

Refunds are not issued for students who fail a class.

Students can activate their refund account by logging into MyAkron and selecting UA eRefund. Remember to have your banking information available when logging in. You will need to have your bank routing number and account number.

No. There are no fees for students using this service, regardless of which payment option is selected.

For questions about eRefund, please contact the Office of the Bursar at 330-972-5100.

No. Student workers being paid work study must sign up for Direct Deposit through the Payroll Office.

The advantages of having your refund deposited directly into your existing account is that you will receive your refund faster, and it is more secure.

Yes, if the Parent Plus loan applicant was previously enrolled in Direct Deposit. Any new Parent Plus loan applicant will receive a paper check.

The student will be contacted for correct information and/or a check will be mailed. The refund may be delayed at least 7-10 days. Future Direct Deposits will not be permitted unless bank information is corrected.

Every financial institution in the United States has at least one routing number and based on mergers down through the years, multiple banks may have the same routing number. Contact the Office of Student Accounts or check Routing Number Verification to confirm.

It takes on average 3 days from the date of the refund process in the Student Account's Office.

Yes, you can do this by logging into MyAkron, selecting UA eRefund, then selecting the Payment Method tab, clicking the Direct Deposit Option, and completing the information. You can use MyAkron to change/update your banking information at anytime.

You can inactivate an account and activate a new account through your My Akron eRefund portal.

No, once the student signs up this is their permanent refund option until the student makes a change or the direct deposit is rejected by the Bank.

No, the "balance" of the refund must be credited to one account.

Once the bank account information has been entered and confirmed it is encrypted for the student's protection. No one is able to view that information except the banking institution who is processing the transaction.

You will receive an email notification to your UAkron email account when funds are ready to be sent to your bank account. When you receive this message, you can check your bank account either on-line, at an ATM, or at your bank's branch office.

If the Student Account's Office has identified a bad address previously on your account (Bad Address Service Indicator) your Direct Deposit will not be processed.

Visit NACHA for more information.

See our tuition and fees schedule.

See tuition and fees deadlines, including Promise to Pay Payment Plan due dates

Your student can authorize you to make payments to their account. Here is how.

We have contracted with a third party to process requests for the 1098-T tax statement.

Request through Heartland ECSI

Learn more about the 1098-T tax statement.

Your student may sign up for the payment plan via Workday. Learn more.

FERPA regulations limit the amount of information we can give parents. Your student may contact our office with questions. More about FERPA.

Your student may grant a third-party user access in Workday to allow us to discuss his or her account with you.

Paper bills are not mailed. eBills are sent to the student's University e-mail address or e-mail addresses authorized by the student.

There are many factors that affect the bill. For specific inquiries, please call 330-972-5100.

Your student can authorize you to make payments to their account. Learn more.

The eBill is a snapshot of your student's account at the time the bill was created. Charges may have occurred that will not be reflected until the next eBill. The student's Workday account will always have the most up-to-date account information.

Apply for the Parent Plus loan.

Parent Plus excess funds are sent to the parent in the form of a check to the address on file. During the loan application process the parent has an opportunity to request the refund be sent to the student. The student may request direct deposit or have a check sent to their address on file.

Refunds are typically processed beginning within three to five business days for qualified accounts. A check will be mailed to the address on file. If you would like to update your address, contact the Office of the University Registrar.